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- 2019
- May
How to Write a Problem-Solving, Career-Protecting Remodeling Job Proposal
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What does a good proposal look like? What information needs to be in it to protect both the client and the contractor? These questions are answered differently by remodeling contractors. Here are some things to include that will reduce apprehension and disagreements.
Six Field-Tested Tips to Retaining Valuable Employees
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For me, the incalculable cost of employee turnover was clear long before I acted on the information that was readily available. What was I doing wrong that allowed us to build up our subcontractor network and relationships, while failing to do the same with my employees?
Boundaries and Defined Responsibilities Can Reduce Bumps in Your Business
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Getting clear about roles and boundaries is especially important if you and your spouse work together. Absent that clarity, there can be very unpleasant disagreements occurring in front of your staff. Everyone feels frustrated, embarrassed, and demotivated.
Stocking Up On All The Right Power Tools For Your Business
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Power tools have never been more accessible and affordable than they are today. The many options and brands to choose from can seem very intimidating. Because of this, people often purchase the wrong tools due to the wrong advice or lack of information to understand what they really need.
How Good is Your Window Warranty?
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Today, many vinyl windows offer some version of a lifetime warranty. But not all those warranties are created equal, experts warn. And contractors who don’t know what a warranty really says can be left holding the bag if customers have problems.
Four P.R. Strategies to Increase Brand Awareness
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Customers are willing to pay a premium for trustworthy brands. A Reader’s Digest Most Trusted Brands Study in 2018 found that consumers are willing to pay more money to support products/services from brands they trust.
Navigating: The Crucial Middle Step in Design/Build
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“Design/Build” is a business model many remodelers have adopted. For a client, the convenience of dealing with one firm for designing and building their project is wonderful. It eliminates the awkward conversations between two providers about who is responsible for what.
How To Create A Dust Free Jobsite
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One of the biggest challenges contractors and DIY remodelers experience is controlling the amount of dust that comes with any project. This can be exceptionally challenging if you or someone else also still lives or occupies that specific jobsite.
How to Respond to Clients Who Now Want More Than They Once Did
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“[Does] anyone have to deal with clients that become frustrated with you, the general contractor, when they exceed their allowances or ‘hard-stop’? How do you handle it?”
The Right Steps to Effective Contractor Safety Management
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For owners of a contracting business, safety management is every bit as important as quality of work and customer satisfaction. In fact, effective contractor safety management can result in an improved return on investment and reputation, which is vital for gaining new business.
Customers Love Companies That Deliver the Personal Touch
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Customers Love Companies That Deliver the Personal Touch. Make Sure You’re One of Them.
Selling and Installing the Difficult Roof
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Challenging roof replacements come up all the time in every market, but not every roofing company wants to or can take them on.